Shipping policy

Shipping & Return Policy

Effective Date: August 7, 2026

Welcome to getgalaxy.store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of dispatch.
  • Delivery times may vary depending on your location and unforeseen circumstances such as weather, courier delays, or holidays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (if available).

Return Policy

We offer a 5-day return policy.

Return Eligibility

You may request a return within 5 days of receiving your order if:

  • The product is damaged or defective.
  • You received the wrong item.
  • The item is unused, in its original packaging, and in resalable condition.

Non-Returnable Items

Returns are not accepted for:

  • Used or damaged products caused by the customer.
  • Products without original packaging.
  • Items marked as non-returnable during purchase.

Refund Process

After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us:

Store Name: getgalaxy.store

Support Email: getgalaxystore@gmail.com